It was great! The guy who took my bag was incredibly friendly and made sure that I could securely pick up my bag.
They were great! Such an easy experience!
Super convenient & felt that our bags were safe!! Our fight came in at 7am and our Airbnb check in wasn't until 4pm! Storing our bags was CRUCIAL! 10/10 would recommend and I will definitely use Bounce again!
Was a great little place to store our luggage right downtown. I have 4 stars because The first time we scheduled it had us dropping off the bags in a location that was almost 2 miles away. Not sure what happened but we tried again and it was the right location.
Friendly staff and nothing was missing I came to drop off and pick up a little early and they said that was fine. It isn't a locker systems but an open room where your bags are stored, which made me a little apprehensive. Would recommend locking your bags if you don't already. Would use again but would recommend they move to lockers in the future.
Very convenient! The owner was great! We felt very secure in leaving our luggage at this location.
Hard to find but great service and really convenient.
Our luggage drop off was seamless and the business owner was extremely friendly. Cannot recommend this particular service and drop off location enough.
The man who assisted us was so nice! Great location!!!
Zack was exceptionally helpful, going above and beyond to get our luggage to us.
Very easy and convenient!
The store clerks were nice and did a fine job securing the items, but this area can be a bit rough
So easy and helpful. Great concept. The owner even picked us up and drove us to airport. Will definitely use again!!
Great experience! Super easy and good value
Amazing staff! Very helpful and friendly. Highly recommend this place.
Could not have been easier
Bounce saved us a Sunday where all lockers in the city were closed.
Super friendly staff!!
Super friendly and convenient! Highly recommend
All went as planned. Super easy! Helpful staff.
Service was good. Location was a bit hard to find and it was a little sketchy but everything was stored securely so overall it was good.
We had a great experience! The host (I believe his name is Zach?) is so nice and accommodating — we had to pick up bags at 8, after the business closed, and he was there to help us out. He even gave us a ride to the airport for a great deal, and was generally super nice to talk to. Thanks so much!
Great! Very easy and we could pick up late and change onsite
It was an ok experience.
Awesome service guys!
Very quick and easy to use. They were very helpful and kind
It was really helpful to be able to store our luggage here for several hours before our flight, so we could get the most out of our day. The location was convenient and easy to get to.
I was nervous at first because I didn’t know anyone that has used the service before. This was amazing!!! I was able to leave my bag with a very nice and accommodating shop owner and roam the city for a few hours after I checked out of lodging and before I needed to the airport. Would absolutely recommend.
Great guys, super friendly. Felt comfortable leaving my stuff. Good price!
Zach was amazing. Our flight was not until 10:30 pm. Our luggages were stored securely while we spent time exploring Paia. We had time to go to the beach, ate at the restaurants and had a few mai tais. He picked us up on time for our flight. Excellent customer services. Highly recommend.
Fantastic experience thanks!
Amazing, David has great customer service skills. Me and my friends check out of the Airbnb in the morning and our flight wasn't until the evening. We were able to enjoy FFL for one more day without carrying our luggage around. When it was time to head to the airport we picked up our luggages without a hassle and be on our way.
This was super convenient. I didn’t think to check bag restriction before going to an event and this service was a life saver. The people where I dropped it off were nice and efficient. Would definitely recommend this to others!
Great that the hotel was available 24/7 for luggage check-in and check-out! Very convenient!
La consigne devait fermer à 20:00 mais elle fermait à 19:00 sans que ce soit annonce nulle part ...
Good experience, helpful staff.
Great communication and overall pleasant experience
Terrific service & accommodation. Would recommend to anyone looking to use this service!
Excellent service. Left my bag for 2 days. No issues. However, I think the time the store actually opens is different from what is listed on the site. Otherwise, it was perfect!
Very nice and helpful shop owner!
They were very helpful in checking my items in so I could have a little more time to explore Downtown SD, and they were very helpful in returning my luggage so I could make it to the airport in time.
Great service and loved the convenience but was very disappointed with the lack of security. When I made the reservation, I was under the impression that my bags would be stored securely. My bags were just left in the storage area of a convenience shop alongside other bags.
My luggage was safe and the employee was kind and friendly! Thanks guys!
The guy that helped us out today was amazing. Very secure and trustworthy. Even had a cool friendly dog. Helpful with directions and things to keep in mind as we only had a few hours between check out and time at airport. Would recommend this as a must do for anyone who doesn’t want to wheel around bags on Savannah’s stone roads and walks. Well worth the price.
Good location for storing your luggage in the lower east side of Manhattan, very helpful concierge.
We weren’t sure how this system worked when we first booked, we were in a pinch and needed a place to store our luggage for a few hours in between hotel check out and our late flight. This place was amazing! Not only did it provide us the storage we needed, upon arriving we learned that they also had a shuttle, showers to use, and even hourly rental cars for last minute exploring. We ended up leaving our bags, hitting the beach and then showering up before the shuttle took us to the airport. Best $ spent on this trip for all the convenience! Would recommend
First time using this, i was scared. I had to even convince my boyfriend. Good service, felt stress free before flight and enjoyed Miami. I felt so safe leaving my luggage with the owners of the store, they were really nice and kind. Thanks.
Zack was awesome. We used this twice during our trip and was super easy to use and felt like our luggage was safe and in good hands.
The customer service is top rated.
First time using a bag storage spot. This place was great. Friendly and easy drop off and pick up!
Very friendly! And made my life easier!
Zack was very friendly and helpful, however, the store where the luggage is stored was unmarked which made us very wary to keep our luggage in it.
Great service. Zach is awesome and coordinated drop off and pick up on flexible timeline. Thank you so much for this safe and secure service.
Very friendly storekeep. Decent price for the service.
It was hard to find this place, but the people there were very helpful and nice!
He was super nice and made me feel uncomfortable and my belongings were safe. 100% recommend!
Good experience, but the store looked sketchy, and I was a bit worried to leave my stuff there.
Drop off and pick up with ease. Great service. Saved me a lot of stress.
It did the job.
I would use this service again !!
Solid spot very close to airport
Great spot at the Flip Flop shop!!!!
Quick, easy and convenient
Highly recommend. This was our first time using this app and the family that runs this store walked us through the process and made it feel safe and easy.
As easy as it sounds. Amazing experience.
Very convenient and easy process!
Очень милые девушки в книжном магазине👍🏻 Правда, они не очень поняли что я из приложения, но чемодан сберегли в целости и сохранности😉
Such an easy experience! The individuals at the cleaners were helpful and accommodating. Felt safe leaving our luggage in their possession.
The shop manager was very friendly and accommodating. We felt secure
great experience and super convenient
Perfect location to store luggage if attending a Cubs game before or after airport.
Decent area, they do lock the door but answer promptly when you knock. Staff is polite.
Location's great. 12 minute walk from Yankee Stadium. The area may seem a little rough, but the store owner is nice.
We had a reservation for 10:30 (when the shop was supposed to open) but the shop didn't open until about 10:50. The actual service was good and we really appreciated being able to store our luggage but it was disappointing to have to wait and waste time.
Amazing service and features! Zack was very helpful every step of the way. Stored our luggage, let us use bathroom services, and drove us to the airport.
Super easy and secure process. Would recommend
Excellent service! Very welcoming family operated store. Recommend 100%! Thank you!
Glad this service exist. It was really helpful not having to haul luggage around and the drop off and pick up was a breeze.
Super easy process- you tag your bags and they have you put them in a locked closet. They remembered me when I came to pick them up so it was easy bag retrieval. Would use again.
super easy and convenient. very happy
Fast and easy! Will use again
Fisherman's Wharf Location needs a big sign gor Luggage was not easy to find
Amazing service!!! Honestly if I ever go back to Miami I will definitely go to the west brickell location only!
Very nice service
There was some initial reservation since this was a bail bond store, but they were very friendly and it was easy to use! Might be helpful to have a sticker or something that tells customers they’re in the right place.
Hard to find. Left with attendant and despite being sketch all of my stuff was fine
Safe, convenient location with friendly staff