Rated 4.9/5 (333,102 reviews)

New York Package Pickup Service. Never miss a delivery again.

Receive your packages at a nearby Ship-To Address, on your own schedule, starting at just $4.


Missed delivery? No More.

The Problem

How many times has your parcel been left in a "secret location" at the bottom of your garbage can, or gone missing from your doorstep? How many hours do you waste waiting around for your deliveries to arrive?

What you need is a New York package delivery service. You'll never have to schedule another package pickup time again.

The Solution

Bounce’s package delivery service gives you your new package delivery address - a safe place for you to receive your online orders.

Simply provide your new Bounce Ship-To address instead of your own when you order online and they'll be able to accept your parcel on your behalf. Just swing by the store during the location's opening hours at a time that's most convenient for you.

Package Delivery New York in 2023

Did you know that more than ⅓ of Americans have had a package stolen? Or that 1.7 million parcels go missing every day in the United States. That's a whole lot of missing items and an awful lot of stress.

At Bounce, we help to make sure that doesn't happen to you. Sign up for our New York package pickup services today and have your packages shipped to a Bounce location that's convenient for you. Wave goodbye to the hassle and inconvenience of waiting around for your parcel to arrive at your door. We want you to live life without worrying about your things. They should fit into your day, not the other way around.

Photos of delivered packages.

How does Bounce's New York Package Acceptance work?

At Bounce, we partner with local businesses across New York to turn spare space into package acceptance points.

  • Select a nearby package pickup location

    Select a nearby package pickup location

    Find the most convenient location - near your home, office, anywhere.

  • Select a Bounce Plan

    Select a Bounce Plan

    Choose a monthly subscription or pay per package.

  • Get your new Ship-To address today!

    Get your new Ship-To address today!

    Bounce will give you a new shipping address that you can use for all your shipments.

See Available Stores

Receive your packages around New York City with Bounce

Cities don't come much bigger or busier than New York. And in a city that's famous for never sleeping, having packages delivered can be a great way to save yourself some time and get things done. But New York's urban density provides a challenge to delivery companies. It's estimated that an astonishing 90,000 packages are lost in New York City every single day, making stolen packages a significant problem in the city. Amazon missing packages and FedEx lost packages can rob you of your possessions and the time you spend disputing with the shipping company, so finding a way to accept packages in New York is key to making sure you get what you need.

There are lots of reasons you may need package receiving services in the city. After all, making a living in New York requires almost constant hustle, so unless you work from home, you're probably out of the house all day. And New York's aging housing stock means you may not have a secure mailroom for package acceptance, a private mailbox, or someone in your building willing to do some package receiving for you. Package receiving services solve the problem of stolen packages by providing package acceptance all day long while you're not home. From the moment your package arrives, it can be stored in convenient package lockers until you're ready to pick it up.

Bounce provides the best package receiving service in New York City. By partnering with local businesses, we give you a real address where your package can be left and even signed for, eliminating the possibility of package theft. We vet every location, so you don't need to worry about the safety of your NYC package. We send you notifications when your package is ready to pick up from the package locker. And unlike PO boxes and other private mailbox solutions, we don't require you to have a permanent address in the city, making this a perfect option if you're traveling.

Benefits of using a package receiving service in NYC

Missed deliveries are a fact of life in New York. Unfortunately, so is package theft. But you can eliminate both these problems by using our package receiving service. Here's why you should:

  • Security and privacy. Your package will be received by a real person at a local business who can sign for the package if required. You will also benefit from the Bounce Safekeeping Guarantee, which ensures your package for its full value if anything happens to it while in our care.
  • Consolidation. Don't worry if you're receiving multiple packages in a short space of time. We will hold packages for up to seven days free of charge, so you can wait a few days for your packages to accumulate, then pick them all up at once.
  • Save time. In busy New York City, time is money. With our package receiving partners, you no longer need to spend hours waiting at home for a package. And because we partner with local businesses, you can even arrange to have your packages delivered to a business you were going to visit anyway, like a laundromat or your favorite restaurant.

Things to consider when choosing your package pickup location

When choosing a package receiving service, there's more to consider than just avoiding package theft. Picking the nearest shipment point to your home can seem like an obvious way to avoid missed deliveries, but there may be better ways to receive packages when shopping online. Here are some things to consider to make sure you never miss a delivery,


As any New York realtor will tell you, location is everything. That's true with luggage storage and package acceptance, just as it is with where you live. It's a good idea to choose a package receiving location close to your home, especially if you're ordering heavy items. However, it may be more convenient to choose a location that's on the way to work, the gym, or somewhere else you frequently go.

Bounce has hundreds of package acceptance locations throughout New York City, so there's bound to be one wherever you live, work, and play in the city. With locations on Canal Street, Broadway, Fifth Avenue, and other popular areas of the city, there's nowhere you can go that we don't offer package acceptance.

And because we partner with local businesses, you can even combine your package pickup with other services for extra convenience. Grab your packages while picking up your laundry or get a pizza to go along with your latest delivery. It's hard to beat convenience like that.

Opening hours

Make sure that any package acceptance location you choose has hours that work with your schedule. If you're at work all day, you want to have your packages held in a place that's open after you leave the office or before you go to work. Luckily, Bounce has several business partners like convenience stores or hotels that are open long hours or even 24 hours a day, so there's always a safe place to store your things and pick them up at a time that's convenient for you.


Missed deliveries are a fact of life in New York, but they don't have to be. There are so many ways to receive packages in the city that you never have to settle. Have your package delivered to a Bounce location, and get the extra peace of mind that comes from knowing you'll never miss a delivery again.

Not everyone living in New York has a building with a doorman. With our service, you don't need one. And even if you're just traveling through New York but still want to order something online, we can provide a shipping address for customers who don't have a permanent address in the city.

Bounce provides the perfect solution to the common problem of missing packages in NYC. Find a conveniently located business near you and get your package delivered safely and conveniently.

Why is Bounce the best package delivery service in New York?

Why is Bounce the best package delivery service in New York?

  • Replace Home Delivery

    Replace Home Delivery

    Bounce offers everyone an alternative to home delivery.

  • Pick up your package anytime

    Pick up your package anytime

    We have many stores in NYC, some even being open 24/7. You can collect your packages at a time that's convenient for you.

  • Easy set up and parcel alerts

    Easy set up and parcel alerts

    Get your Bounce package delivery address set up within minutes and receive notifications when your parcel arrives.

  • Bounce Safekeeping Guarantee

    Bounce Safekeeping Guarantee

    Bounce has a protection policy that protects your parcels in the event that something happens to the store (fire, flood, etc).

  • Affordable cost

    Affordable cost

    Highest value, maximum affordability. You’ll pay a small price to save a lot of time.

Simple Pricing

Enjoy our Summer discounts and pick the pricing option that suits your needs.

Pay as you go
Monthly subscription
VIP Unlimited
An oversized package.
Sending an oversize package?

Oversize packages require approval by Bounce and the pick up location.

*See the table below for what is considered oversized.

View oversize pricing

Pricing for oversize item
Tiers Price per package Storage price per day
Weighs 25-50 lbs or total length 61-80 inches$10$2
Weighs 51-60 lbs or total length 81-100 inches$20$5
Weighs 61+ lbs or total length 101+ inches$40$10
Oversize packages require approval from Bounce and the pickup location. Before sending oversize items, please reach out to Bounce.
Contact us for approval

Frequently asked questions

  • What is Bounce Package Acceptance?

    With 10,000+ reviewed locations in the world in more than 2,000+ cities, Bounce Package Acceptance allows anyone to get their packages delivered to one of our locations. Your online purchases are received by one of our vetted partners and safely stored until you are ready to pick them up.

  • How does the Bounce Package Receiving service work?

    1. Select a Bounce location to get your packages: Use the search bar and interactive map on our website or mobile app to find the best location for you based on your needs. Bounce provides the exact address after payment to ensure security for our locations.

    2. Account & Payment: To get the exact shipping address, you'll need to provide basic information to setup an account on Bounce's website. You'll be asked to provide your name, email address and a payment method.

    3. Shop online: Once you have your Bounce address, you can start shopping online from any retailers. When you're checking out, use your Bounce address as the delivery address including your identification code. This is important!!(Pro-tip : Save your Bounce address as your main shipping address)

    4. Receive your package: Once your package arrives at your Bounce address, it will be checked in using your identification code and notify you by email. IMPORTANT: Without your Bounce identification code, the partner will not be able to check-in your package and notify you. You can then go to the location and pickup your package.


    Consolidate: If you have multiple packages, Bounce can consolidate them at our locations - like a doorman or a concierge our partner will store your packages until you pick them up. (Some plans have additional fees after 7 days) Works with any shipping carrier: By using Bounce, you're not constricted to just one shipping carrier - we accept all carriers!

    That's it! Using Bounce's package service is a convenient way to have peace of mind about your delivered. Save time, Avoid package theft or Porch Piracy and get your own concierge with Bounce.

  • What is a package receiving service?

    A package receiving (or also called package acceptance) service is a service that allows individuals or businesses to have their packages delivered to a designated location, rather than their home or office address. This is particularly useful for people who may not be available to receive packages during the day, suffer from porch piracy, package theft or for those who want to keep their personal or business address private.

  • Do I need to notify the location in advance of my packages arriving?

    Nope! When you sign up for a location, they are automatically notified. When your package arrives, the location will check it in using your identification code - this is how we notify you when the package has arrived. If your carrier says that your package has arrived but no notifications have come in, not to worry! Our store partners check these in shortly after delivery. If after 24 hours, then please contact our support team.

  • Is Bounce's package receiving service secure?

    Yes! Bounce takes security very seriously, which is why we store all packages in secure, monitored locations until they are picked up by the recipient. Our locations are trained and vetted. We also require a valid photo ID for all package pick-ups, to ensure that only authorized individuals can access your packages.

  • How do I contact my location?

    We provide you the contact information of the location via chat or via our support contact.

  • Where is my package?

    If you're not sure where your package is, the first step is to check the tracking information provided by the carrier. This will give you the most up-to-date information on the package's location. If your carrier says "it's received" then our location will send you a notification. If that's not the case contact us!

  • Do I need to present an ID for pickup?

    Our partners will ask for a valid ID at pickup. We protect you and your goods by doing so.

  • Can someone else pickup my package?

    We allow some of our plans to have another pickup receiver than the one setting up the Bounce account. Check our PLAN section for more details or contact us.

  • Can a company receive packages at a Bounce pickup location?

    A company can receive a package at our location, the sign-up process is the same but the person in charge of the pickup will have to prove its link to the package/company owning that package.

  • How long do you hold my package for?

    Once the package has been checked in, the customer has 7 days to pick up the package. After that, they are charged $1 per additional day for "Pay As You Go" and 20$ Subscription plan. VIP customer have up to 30 days.

  • What is the size limit of the packages?

    An item more than 25lbs or larger than 2' x 2' x 2' counts as an oversize item. Oversize items are subject to availability of the selected store, so if you are unsure, contact us and we will reach out to your preferred location to confirm availability.

  • What are the locations that will receive my package?

    We have 10,000+ locations all around the world, ranging from convenience stores that are open 24/7 to 5 star hotels, coworking spaces and coffee shops. We try to accommodate your need by adding new locations every day. Contact us if you would like to add your local shop to the Bounce network

  • I booked the "Pay As You Go" plan several days ago to receive a package. How long does this booking last?

    Your "Pay As You Go" bookings have no validity in time - you can use them whenever you want and will be charged every time a new package arrives at the Bounce location.

  • How can I cancel my subscription?

    In the "My Pickup Points" section, just select your location and click on "Cancel subscription". It's that simple and it works on both our website and the Bounce Package Pickup mobile application.

  • Why can't I see exact addresses here?

    Exact addresses are shown after payment for safety and protection reasons.

  • What is my Bounce Code?

    After booking a location to receive your packages, we will provide you with an address that includes a unique code to be used on all deliveries. It's your Bounce identifier - don't forget it!

Have a store of your own?

We're always looking for fantastic local businesses to partner with who can help us bring package acceptance services to more people across the world. Check out our Partner page to sign up and we can talk more about how we could work well together.

Sign up as a Partner