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New York Package Pickup Service. Never miss a delivery again.

Receive your packages at a nearby Ship-To Address, on your own schedule, starting at just $4.

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The problem

Receiving your packages shouldn’t be a hassle

Fed up with stolen packages?
Getting "Sorry we missed you" slips?
Burdened by lots of pickup points?

The solution

Pick up your parcels at a Bounce store near you

Securely receive packages nearby

Choose from thousands of options worldwide.

Experienced stores accept deliveries

Professional service for your personal packages.

Unlimited packages

Get all the packages you want and cancel anytime.

How does Bounce's New York Package Acceptance work?

At Bounce, we partner with local businesses across New York to turn spare space into package acceptance points.

  • Choose a delivery location

    Find a convenient location to receive and store your packages.

  • Pick the best plan for you

    Pay per package you get delivered, or save with a monthly subscription. View plans.

  • Start receiving packages

    Ship packages to your new address and get notified when they arrive.

Got a minute?

Watch this short video to learn how it works

What is a Package Acceptance Service?

Package Delivery New York in 2024

Did you know that more than ⅓ of Americans have had a package stolen? Or that 1.7 million parcels go missing every day in the United States. That's a whole lot of missing items and an awful lot of stress.

At Bounce, we help to make sure that doesn't happen to you. Sign up for our New York package pickup services today and have your packages shipped to a Bounce location that's convenient for you. Wave goodbye to the hassle and inconvenience of waiting around for your parcel to arrive at your door. We want you to live life without worrying about your things. They should fit into your day, not the other way around.

Photos of delivered packages.

Receive your packages around New York City with Bounce

Cities don't come much bigger or busier than New York. And in a city that's famous for never sleeping, having packages delivered can be a great way to save yourself some time and get things done. But New York's urban density provides a challenge to delivery companies. It's estimated that an astonishing 90,000 packages are lost in New York City every single day, making stolen packages a significant problem in the city. Amazon missing packages and FedEx lost packages can rob you of your possessions and the time you spend disputing with the shipping company, so finding a way to accept packages in New York is key to making sure you get what you need.

There are lots of reasons you may need package receiving services in the city. After all, making a living in New York requires almost constant hustle, so unless you work from home, you're probably out of the house all day. And New York's aging housing stock means you may not have a secure mailroom for package acceptance, a private mailbox, or someone in your building willing to do some package receiving for you. Package receiving services solve the problem of stolen packages by providing package acceptance all day long while you're not home. From the moment your package arrives, it can be stored in convenient package lockers until you're ready to pick it up.

Bounce provides the best package receiving service in New York City. By partnering with local businesses, we give you a real address where your package can be left and even signed for, eliminating the possibility of package theft. We vet every location, so you don't need to worry about the safety of your NYC package. We send you notifications when your package is ready to pick up from the package locker. And unlike PO boxes and other private mailbox solutions, we don't require you to have a permanent address in the city, making this a perfect option if you're traveling.

Benefits of using a package receiving service in NYC

Missed deliveries are a fact of life in New York. Unfortunately, so is package theft. But you can eliminate both these problems by using our package receiving service. Here's why you should:

  • Security and privacy. Your package will be received by a real person at a local business who can sign for the package if required. You will also benefit from the Bounce Safekeeping Guarantee, which ensures your package for its full value if anything happens to it while in our care.
  • Consolidation. Don't worry if you're receiving multiple packages in a short space of time. We will hold packages for up to seven days free of charge, so you can wait a few days for your packages to accumulate, then pick them all up at once.
  • Save time. In busy New York City, time is money. With our package receiving partners, you no longer need to spend hours waiting at home for a package. And because we partner with local businesses, you can even arrange to have your packages delivered to a business you were going to visit anyway, like a laundromat or your favorite restaurant.

Things to consider when choosing your package pickup location

When choosing a package receiving service, there's more to consider than just avoiding package theft. Picking the nearest shipment point to your home can seem like an obvious way to avoid missed deliveries, but there may be better ways to receive packages when shopping online. Here are some things to consider to make sure you never miss a delivery,


As any New York realtor will tell you, location is everything. That's true with luggage storage and package acceptance, just as it is with where you live. It's a good idea to choose a package receiving location close to your home, especially if you're ordering heavy items. However, it may be more convenient to choose a location that's on the way to work, the gym, or somewhere else you frequently go.

Bounce has hundreds of package acceptance locations throughout New York City, so there's bound to be one wherever you live, work, and play in the city. With locations on Canal Street, Broadway, Fifth Avenue, and other popular areas of the city, there's nowhere you can go that we don't offer package acceptance.

And because we partner with local businesses, you can even combine your package pickup with other services for extra convenience. Grab your packages while picking up your laundry or get a pizza to go along with your latest delivery. It's hard to beat convenience like that.

Opening hours

Make sure that any package acceptance location you choose has hours that work with your schedule. If you're at work all day, you want to have your packages held in a place that's open after you leave the office or before you go to work. Luckily, Bounce has several business partners like convenience stores or hotels that are open long hours or even 24 hours a day, so there's always a safe place to store your things and pick them up at a time that's convenient for you.


Missed deliveries are a fact of life in New York, but they don't have to be. There are so many ways to receive packages in the city that you never have to settle. Have your package delivered to a Bounce location, and get the extra peace of mind that comes from knowing you'll never miss a delivery again.

Not everyone living in New York has a building with a doorman. With our service, you don't need one. And even if you're just traveling through New York but still want to order something online, we can provide a shipping address for customers who don't have a permanent address in the city.

Bounce provides the perfect solution to the common problem of missing packages in NYC. Find a conveniently located business near you and get your package delivered safely and conveniently.

Why is Bounce the best package delivery service in New York?

No more porch pirates

No more porch pirates

Keep your mail safe from package theft.

Stress-free deliveries

Stress-free deliveries

We’ll accept your deliveries so you don’t have to be home or at the office to sign for packages. 

Flexible pickup hours

Flexible pickup hours

Don’t drop everything to pick up your box on time— pick up your packages at your convenience, even on nights and weekends.

Packages delivered discreetly

Packages delivered discreetly

Keep your address and mailbox anonymous — use Bounce Package Acceptance services to purchase and mail your packages to a safe place.

We accept all sizes

We accept all sizes

No size limit. Read about our oversized package pricing before you mail something.

Easier than a PO BOX

Easier than a PO BOX

Avoid the limitations and fees associated with traditional PO boxes.

Affordable prices for any situation

Pay as you go
Monthly subscription

Sending an oversize package?

Oversize packages are larger than 2ft x 2ft x 2ft or weigh more than 25lbs. Before you can send an oversize packages, you need approval from Bounce and the pickup location. Contact us to get approval.

Pricing for oversize package
Tiers Price per package Storage price per day
Weighs 25-50 lbs or total length 61-80 inches$10$2
Weighs 51-60 lbs or total length 81-100 inches$20$5
Weighs 61+ lbs or total length 101+ inches$40$10
Oversize packages require approval from Bounce and the pickup location. Before sending oversize packages, please reach out to Bounce.
Contact us for approval

asked questions

  • What is a package receiving service?

    A package receiving service provides a way for people to receive all their deliveries in one safe place by using the service addresses instead of their own address.

    These services partner with different companies, shops, and small business owners who can accept and hold package deliveries so you don't need a mailbox.

    Additionally, a package receiving service works by accepting packages from any carrier (like USPS, Amazon, UPS, DHL, FedEx) and is a great option if you need a real street address for your deliveries.

  • Why is Bounce the best package solution?

    With over 10,000 reviewed locations in more than 2,000 cities around the world, Bounce Package Acceptance allows customers to get packages delivered to a safe place, no matter where you are in the world.

    Receiving thousands of packages a month, Bounce Package Acceptance is a popular way to get your stuff delivered wherever life takes you so you don't need a mailbox. If you have questions or need assistance, our fantastic customer service team is available every day to help.

  • Do I need to notify the store in advance of my packages arriving?

    It helps but it's not mandatory!

    Do this with our package tracker: use the tracking number you received from your shipping company after shopping online and add it to our tracking information. Your chosen pickup point will be automatically notified. By doing so you maximise the chance of receiving your delivery to our locations. We will be on the lookout!

    When your package arrives, the store will check it in using your identification code, and you'll be notified that your package has arrived.

  • Is Bounce's package receiving service secure?

    Yes! Bounce takes security very seriously, which is why we make sure the businesses we partner with have secure, monitored places to store packages. Our partners are trained to require a valid photo ID for all pickups to make sure only authorized individuals can access your packages.

  • How do I contact my Bounce address?

    We provide you the contact information of the location in your pickup details via our chat - if you need to contact a location prior to booking just contact us directly on our chat!

  • Where is my package Bounce?

    If you're not sure where your delivery is, the first step is to check the tracking information provided by the carrier (USPS, UPS, Amazon, etc). Add it to the Bounce Package Tracker to get the most up-to-date information on the package's location.

    Once your carrier indicates your package has been received, then our Bounce business partner will send you a notification. If you have any more questions about your mail, just contact support.

  • Do I need to present an ID for pickup?

    Our partners will ask for a valid ID at pickup to protect you and your mail. There's no need to sign at pickup.

  • Can someone else pick up my delivery?

    We allow people other than the Bounce account owner to pick up the delivery; just share the pickup information with the person you want to pick up your delivery. Be aware that Bounce partners may request more information at pickup, like asking for the pickup person’s ID.

  • Can a company receive packages at a Bounce pickup point?

    A company can receive a delivery at a Bounce location, and the sign-up process is the same as it is for individuals. The person in charge of the pickup will have to prove their association with the company that owns the package.

  • How long do you hold my package for?

    You have 5 to 7 days to pick up your package depending on your plan (check our rates). We charge $1 per additional day.

    30 days is the storage limit - if you wish to extend that period contact us.

    After 30 days, store owners are allowed to send back or dispose of the packages.

  • What is the size limit of the packages?

    A package weighing more than 25 pounds or measuring larger than 2 feet x 2 feet x 2 feet counts as an oversize package. Oversize packages are subject to availability of the selected store and cost extra; if you are unsure, contact us and we will reach out to your preferred location to confirm availability.

  • What are the locations that will receive my package?

    We have 10,000+ locations all around the world, ranging from convenience stores that are open 24/7 to 5-star hotels, co-working spaces and coffee shops. We're always adding new locations every day. Contact us if you would like to add your local shop to the Bounce network.

  • I booked the "Pay As You Go" plan several days ago to receive a package. How long does this booking last?

    "Pay As You Go" bookings have no validity in time, meaning they don't expire and you can use them whenever you want like a regular mailbox. You'll be charged every time a new package arrives at the Bounce location.

  • How can I cancel my subscription?

    In the "My Pickup Points" section, just select your location and click on "Cancel subscription". It's that simple and it works on both our website and the Bounce Package Pickup mobile app.

  • What is my Bounce Code?

    After booking a location to receive your packages, we'll provide you with an address that includes a unique code to be used on all your online deliveries. It's your Bounce identifier - don't forget it!

  • What is the difference between package lockers and a service like package receiving and package acceptance?

    Package receiving services are more convenient because you can receive packages from any online shop (and any carrier like UPS) with one single address. The space isn’t limited by time or box sizes, so your deliveries can be picked up at a convenient time.

    While a package locker isn’t always attended by a person, with the Bounce Package Receiving service your package is being watched over to prevent package theft.

  • Can I receive mail with Bounce?

    Most of our locations are trained as a package acceptance service. Our locations are not all federally approved to receive mail. Please contact us so that we can approve and check if Bounce can become your mailbox.

    Please understand that package receiving services are made solely for package delivery, so it's not a mailbox.

  • Can Bounce package acceptance act as a storage unit?

    Bounce is not a storage unit solution. We have a fair use of 50 packages per week per customer. Our locations are small businesses and with limited space, please contact us for shipments bigger than that before you mail them.

  • How should use my address?

    Use the address we have provided you after purchase, include your Bounce code, Your Bounce Store name and the address we have provided you. Match the suggested display on that screen.

Get the Bounce package app

Instantly find hundreds of locations to receive your package. Get notified once your package arrives to your location.