Latest Bounce Reviews

Average rating

4.69/5 out of 1140 reviews

Ketura St.Fleurose

Aleksander Rendtslev

Aleksander Rendtslev

Aleksander Rendtslev

Gavin Smith

Jennifer Herrera

Amazing service!

Patricio Millar

An issue mentioned by some people was having to wait by the gate. Fortunately when I rang the bell people showed up swiftly. Both dropping and picking up my carry-on were pretty expeditious.

Caitlyn Velez

The owner was great help even though I wasn't able to check in electronically. He was super helpful and patient with the situation and ensured my belongings would be safe. Great experience 👍

Stephanie Keller

Very easy and quick. There was a bit of road construction that closed the street, but it wasn't a long walk from the nearest intersection.

Stephanie Keller

Nadia Choudhry

Kierah Thompson

When we came back to pick up our bags, no one was there/the store was closed. We called the number on the door and the worker went to lunch but there was no out to lunch/will return sign on the door. We waited an hour for the employee to return and my friend was late for her flight. She had just made it.

Shannon McKenzie

Excellent service!

Mike Meurs

Tess Smith-Roberts

Fernanda Aguilar

Super nice place, it’s secure for store your things in there and in a good location (near of the Skydeck and Millennium park) 😊 happy with the service

Casey Fetherston

Casey Fetherston

Andrew Snyder

Alec Meyman

Very nice convenient location, good people working there.

Matthew Kenney

Quick, easy, convenient!

Jaime Yoo

Eoghan McEntee

Great service. Staff were super helpful. Check in and collection was quick and easy.

Carmen Rizzo

Troy Nussbaum

Employee at sweet pea was fantastic and helpful. Quick and kind service!!

Taylor Green

Really convenient

Lai Ming Leung

Mason Sedgwick

Glenn Smith

Courteous and efficient.

Sydney Groot

Jennifer Jerrick

Robert Weih

Everything worked out perfect!

Andrew Galambos

Carolin Schuback

I had just googled "luggage storage" and ended with Bounce.iI tried even if I have never heard of it before and it was great. Super easy and quickly booked, the storage partner Kaede Kimonos was also great. Very friendly and helpful, well organized! I defintely recommend this to every traveler tired of carrying stuff around town.

Aleksander Rendtslev

Kenedi Cramer

Rebecca Ham

Friendly and easy to use

Diane Skelley

Easy check in everything was safe so glad this service is available

Jen Galo

Great, easy to access location, and Carlos (a receptionist there) was amazing and so accommodating.

Hector Diaz

Fucking horrible customer service. When I got there, the guy acted like I didn’t even book bc you idiots at this site didn’t send me an email or text confirmation. Luckily I still had the website pulled up with the confirmation number (which the guy who check us in said “wasn’t important” or “what he was looking for”). He almost turned us away after I already paid for it in advance and it made my first experience in New York uncomfortable and unwelcoming. I will NEVER use Bounce again or any luggage storage facility. He probably stole some of my stuff too, but only time will tell. :-)

Kevin Kao

Justin Christensen

Ivanna Acuna

Anita Anthony

David Lopes

Awesome service will definitely use again!

Chandramouleeswaran Gopalakrishnan

Carlos Silva

Eric Rishell

Marissa (I believe it was) took great care of us. Thanks!

Frances Bryant-Scott

Lena Roper

Very convenient! The partner hosts were kind even though my friend and I could not figure out the door passcode system.

Syona Singh

Allyson Rogers

Lukas Bertschi

Virginia Thorne

Four stars because the app was bug-y and it took multiple tries to get set up and pay. However the drop-off and pick-up were easy

Leslie Lussier

So close to golden gate park! Friendly folks at Cary Lane. Thank you.

Christopher Scarola

The owner was nice. Bag was safe all I can ask for. Beat lugging that heavy thing around NY for $6.00

Devin Marsh

Anna Lee

So great that you have this service. It was a lifesaver. Everything went perfectly and we were able to store and retrieve our luggage easily. Staff were friendly and helpful.

Erika Leon

The staff at the store were all very rude, and seemed to have little idea of what was going on. There was a different person there when we picked up the bags and he didn't check for our receipt email or any ID, which doesn't make me feel safe using this service (or at least this location) again. Two stars because it was very convenient and could work with improvements.

Myung Eun Shim

Aaron Glatfelter

Aya Kobayashi

cody candee

Always amazing service!

cody candee

Aleksander Rendtslev

Aleksander Rendtslev

Aleksander Rendtslev

Aleksander Rendtslev

Aleksander Rendtslev

Aleksander Rendtslev

Anita Anthony

Anita Anthony

Ben Tieu

Great! Super fast and easy. Would recommend!

Amanda Chappell

Kasey Kaiser

Place was easy to find, and location was convenient, but smelled of weed and the bags were just kept at the back of the shop around other luggage they were selling. I didn’t feel like my bag was particularly safe, but was glad for the zip tie like tag that was able to keep my bag closed.

Tiffani Halliday

Ming Deng

Good site, close to Harvard square.

yongje park

very very kind I recommend him !

Nhi Nguyen

Dana Kurtbek

The shop was perfectly located and the owner very nice-most importantly my bags were safe and well cared for and there when I returned!

John Welsh

Talin Isagholi

Amelie Vedder

Very friendly and it worked very well.

Leonida Cartas

Lena Hensel

Andrew Secundo

Jean Alberts

Gary Haskins

Joe Ulinski

Guy was rude beyond belief. I came 15-20 minutes early, gave me attitude about me asking if it was possible to drop them off a few minutes early and then tried to hustle me “i took your bags early. now you should buy something and i will give you 20% off.” Just viewed me as another $

Allison Wright

Deborah Allotey

Friendly staff. Affordable. Goods were delivered in one piece. Didn't expect them to be kept in the storehouse of a 7/11 though.

Martin Watson

Stuart Scott

Helen Lynch

Victoria Giroux

The wait was a little long when we were trying to drop our bags off but there was only one person working. It went seamlessly. The pickup was quick and easy! Would definitely use again!

Travis Iskierka-Boggs

Very helpful and friendly. Definitely recommend!!

Dongwon Lee

Basile Tessier Cloutier

Patrick Kercheville

Very easy, quick and safe way to store your bags.

Lindsay Charles

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