Latest Bounce Reviews

Easy to use, friendly store clerks.

At first I thought I'd walked into the wrong place! However, the people here knew what they were doing, were incredibly kind, and very helpful. I'd use them again and recommend them to others.

Very friendly and customer oriented service. They helped with suitcases, maps, taxi... and all with a big smile. Can only recommend you visit them. We will be back if we visit Valencia again!!

Convenient, reasonably priced, and secure. Fantastic experience overall.

The employees were super nice and the cannoli I tried was delicious!

Very easy process!

The host prince was great.

Super easy and fast. App should have the ability to track or update once the clerk checks in items. Otherwise super fast and simple. Everyone knew what to expect.

Very easy service to use.

I found the check-in/out process a bit confusing. The "start check-in" button gave instructions, but 1) I had to go outside the app to take pictures of my luggage, and 2) back in the app there was no indication of what to do next to complete the check-in. When I came back to pick up my luggage, I still had the "start check-in" button staring at me, and no instructions for the check-out process. I was able to retrieve my luggage in the end, despite the confusion of what was needed in the check-out process for both myself and the staff at the store.

Amazing service!

An issue mentioned by some people was having to wait by the gate. Fortunately when I rang the bell people showed up swiftly. Both dropping and picking up my carry-on were pretty expeditious.

The owner was great help even though I wasn't able to check in electronically. He was super helpful and patient with the situation and ensured my belongings would be safe. Great experience 👍

Very easy and quick. There was a bit of road construction that closed the street, but it wasn't a long walk from the nearest intersection.

Excellent service!

Super nice place, it’s secure for store your things in there and in a good location (near of the Skydeck and Millennium park) 😊 happy with the service

Very nice convenient location, good people working there.

Quick, easy, convenient!

Great service. Staff were super helpful. Check in and collection was quick and easy.

Employee at sweet pea was fantastic and helpful. Quick and kind service!!

Really convenient

Courteous and efficient.

Everything worked out perfect!

I had just googled "luggage storage" and ended with Bounce.iI tried even if I have never heard of it before and it was great. Super easy and quickly booked, the storage partner Kaede Kimonos was also great. Very friendly and helpful, well organized! I defintely recommend this to every traveler tired of carrying stuff around town.

Friendly and easy to use

Easy check in everything was safe so glad this service is available

Great, easy to access location, and Carlos (a receptionist there) was amazing and so accommodating.

Awesome service will definitely use again!

Marissa (I believe it was) took great care of us. Thanks!

Very convenient! The partner hosts were kind even though my friend and I could not figure out the door passcode system.

Four stars because the app was bug-y and it took multiple tries to get set up and pay. However the drop-off and pick-up were easy

So close to golden gate park! Friendly folks at Cary Lane. Thank you.

The owner was nice. Bag was safe all I can ask for. Beat lugging that heavy thing around NY for $6.00

So great that you have this service. It was a lifesaver. Everything went perfectly and we were able to store and retrieve our luggage easily. Staff were friendly and helpful.

Great! Super fast and easy. Would recommend!

Place was easy to find, and location was convenient, but smelled of weed and the bags were just kept at the back of the shop around other luggage they were selling. I didn’t feel like my bag was particularly safe, but was glad for the zip tie like tag that was able to keep my bag closed.

Good site, close to Harvard square.

very very kind I recommend him !

The shop was perfectly located and the owner very nice-most importantly my bags were safe and well cared for and there when I returned!

Very friendly and it worked very well.