Bank of America Stadium visitor guide: everything you need to know

Published by: BouncePosted Updated
Bank of America Stadium visitor guide

Bank of America Stadium is one of the landmark football venues in the US. Located in North Carolina, this beautiful stadium is right in Uptown Charlotte and is the home of the NFL’s Carolina Panthers. This means that catching a game or an event here can be quite easy if you are in town visiting for other reasons.

No matter what kind of event you plan to attend at the Bank of America Stadium, you will need to be sure that your bags are properly stored before you arrive. Let Bounce handle your Bank of America Stadium luggage storage so that you can have a great time at your next great event.

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Bank of America Stadium bag policy

Bank of America Stadium bag policy

The Bank of America Stadium bag policy allows you to have one clear plastic or vinyl bag that is 12” x 6” x 12” in size or smaller. You can also use a one-gallon plastic freezer bag instead of this other bag style. You will be allowed to bring in clutches or small purses (no bigger than 4.5” x 6.5”), but no large or opaque bags will be allowed into the stadium.

Medically necessary bags and diaper bags might be allowed via an exception. You will want to avoid having to take advantage of the lockers on-site at this venue, as the cost to use them is far in excess of the cost of working with Bounce. Placing your bags in secure storage with us is a much better solution than using the lockers at the stadium.

Bank of America Stadium food policy

There are various concessions options that are offered within the venue itself. You will need to comply with all aspects of the Bank of America Stadium food policy when you visit for any ticketed event. No outside alcohol, food, or beverages will be allowed through the gates. The only exception to this blanket rule is that each guest is allowed to bring in two sealed plastic water bottles (non-flavored).

You may enjoy your food at your seat, and you can also use mobile ordering to make it easier to gate access to the food items that you want without having to wait in line. Make sure that you reach out to the stadium before you arrive with medically necessary food or diet-specific food. These items might be allowed within the venue with prior permission.

How to get to Bank of America Stadium

Bank of America Stadium transportation

Worried about how to get to Bank of America Stadium? You don’t need to be. It’s easy to arrive at the stadium for your event.

Light rail will take you to your game or event, and you can use many of the various nearby light rail stops that are within walking distance of the stadium. You can also reserve parking in advance and use one of the surface lots to park near the venue.

Limos and rideshares are allowed to pick up and drop off at pre-determined locations. Different shows and games that are hosted at the venue might have different rules related to drop off and pick up.

Bank of America Stadium camera policy

The Bank of America Stadium camera policy states that you can bring in personal cellphones but that you can’t film or take photos in a way that disrupts other guests from enjoying the event. You also can’t bring in monopods, tripods, or selfie sticks.

Video cameras are not permitted per NFL rules. Any kind of equipment that could cause a tripping hazard will also be forbidden entry into the stadium. Guests who are using cameras or phones in such a way that they are disrupting the game will be removed without the option for re-entry.

Bank of America Stadium rules

Bank of America Stadium rules

Bank of America Stadium policies are easy to follow. They are clearly defined online, and information about them is provided with each ticket that is sold.

Guests who are behaving in an inappropriate way or who are disturbing other ticketed guests will be removed from the stadium without re-entry. These guests will not be offered a refund for the cost of their ticket, either.

You can’t bring items that are deemed offensive into the stadium. This includes banners, signs, or clothing that say offensive things or show offensive images.

No balls of any kind will be allowed inside the stadium. No fireworks, folding chairs, or horns, bells, and whistles will be allowed either. Guests must comply with the requests of staff who work at the venue. If you are in violation of Bank of America Stadium rules, you can be removed from the game. You might also have your season tickets revoked depending on the severity of the infraction.

The stadium gates all open two hours before kick-off. Gate access times might vary for other events that are hosted at the venue. All of the main entrances can accommodate guests with disabilities. There is also a hotline that you can call to set up services and support for guests with disabilities who are planning to visit the stadium.

Smoking is not allowed anywhere inside the stadium. Those who are deemed to be intoxicated will be asked to leave the stadium.


Bank of America Stadium is a great place to visit if you have the time to take in an NFL game or another large event during your trip to North Carolina. There are so many reasons that this stadium is a good choice for events during your trip, and the ease of accessibility, as well as its location, are key among these reasons.

If you are interested in catching an event of some kind at this stadium, you will need to comply with all of the rules related to the bag policy. If you have luggage or bags with you that are not allowed into the stadium, we can help. Let Bounce take care of your luggage so that you can have the time of your life at the game.

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