My first time using Bounce, and I’m in love! I’m pretty sure your concept was designed just for me :) Seriously. I travel full time and live across the Airbnb and peer2peer world. Interim check in times stuck with my luggage has been my only tough spot in my life. Thanks to Bounce, it’s solved! The staff at L + A Healing Center couldn’t have been nicer or more accommodating!! The owner even carried my luggage out to the Uber and chatted with me about life, Chicago and travel. I’m hooked on this service! Wow! A huge thank you to whoever created this! Hugs ~ Belinda
Easy and convenient. As expected, my bags and all my belongings were safe.
Used the service in Split (Croatia) and it worked like a charm.
The drop off location was really convenient and the service was great! I would definitely use this again.
They were super nice and helpful!!
Great service! However the only 2 issues I had with my experience was 1) They need to work on there payment system. Make sure you screenshot your receipt because the storage location didn't receive it with my resveration. 2) Make sure you receive the updated gate code, as they are known to change them often. Other then that great experience!
Very friendly and customer oriented service. They helped with suitcases, maps, taxi... and all with a big smile. Can only recommend you visit them. We will be back if we visit Valencia again!!
Very easy process!
Very easy service to use.
Good as always!
An issue mentioned by some people was having to wait by the gate. Fortunately when I rang the bell people showed up swiftly. Both dropping and picking up my carry-on were pretty expeditious.
Quick, easy, convenient!
I had just googled "luggage storage" and ended with Bounce.iI tried even if I have never heard of it before and it was great. Super easy and quickly booked, the storage partner Kaede Kimonos was also great. Very friendly and helpful, well organized! I defintely recommend this to every traveler tired of carrying stuff around town.
Great, easy to access location, and Carlos (a receptionist there) was amazing and so accommodating.
Very convenient! The partner hosts were kind even though my friend and I could not figure out the door passcode system.
The owner was nice. Bag was safe all I can ask for. Beat lugging that heavy thing around NY for $6.00
Great! Super fast and easy. Would recommend!
very very kind I recommend him !
Friendly staff. Affordable. Goods were delivered in one piece. Didn't expect them to be kept in the storehouse of a 7/11 though.
Very easy, quick and safe way to store your bags.
Store couldn't find my booking details but all fine in the end
Waited 20 minutes to open
Luis Donaldo M
Nearest location to the subway and quick attention.
Easy and convenient!
Easy check-in and check-out, and very conveniently located.
Loved! Super nice people and super easy drop off. :) really took a weight off of me and my bfs shoulders
Pretty convenient. We stored three pieces of luggage on two different days. You can bring your own lock or they sell locks for $3. The only difficulty we had was locating the location since it is inside a hostel type setting and there is no sign on the outside.
After dragging my bag around Manhattan chasing closed storage place after closed storage place, it was nice to stumble across this app. Found a place nearby at an affordable price and it was pretty easy.
Very kind people
K&W Best Dry Cleaners and Laundry opens at 8:30am, NOT 7am which was the time I had reserved and received a confirmation for. Aside from that, it was fine.
Nice secure location to leave my bags. I would definitely use again!
Easy to use, friendly store clerks.
Convenient, reasonably priced, and secure. Fantastic experience overall.
The host prince was great.
I found the check-in/out process a bit confusing. The "start check-in" button gave instructions, but 1) I had to go outside the app to take pictures of my luggage, and 2) back in the app there was no indication of what to do next to complete the check-in. When I came back to pick up my luggage, I still had the "start check-in" button staring at me, and no instructions for the check-out process. I was able to retrieve my luggage in the end, despite the confusion of what was needed in the check-out process for both myself and the staff at the store.
The owner was great help even though I wasn't able to check in electronically. He was super helpful and patient with the situation and ensured my belongings would be safe. Great experience 👍
Super nice place, it’s secure for store your things in there and in a good location (near of the Skydeck and Millennium park) 😊 happy with the service
Great service. Staff were super helpful. Check in and collection was quick and easy.
Courteous and efficient.
Friendly and easy to use
Awesome service will definitely use again!
Four stars because the app was bug-y and it took multiple tries to get set up and pay. However the drop-off and pick-up were easy
So great that you have this service. It was a lifesaver. Everything went perfectly and we were able to store and retrieve our luggage easily. Staff were friendly and helpful.
Place was easy to find, and location was convenient, but smelled of weed and the bags were just kept at the back of the shop around other luggage they were selling. I didn’t feel like my bag was particularly safe, but was glad for the zip tie like tag that was able to keep my bag closed.
The shop was perfectly located and the owner very nice-most importantly my bags were safe and well cared for and there when I returned!
The wait was a little long when we were trying to drop our bags off but there was only one person working. It went seamlessly. The pickup was quick and easy! Would definitely use again!
Fantastic experience! So convenient, easy to use, and well priced
Easy, fast, no problem, good location
Was super easy - the owner of the phone store was really nice. And the location is within easy walking distance of bayside and down town.
Very useful service, easy to use
My experience at the Wheeler mansion was positive, but I wish we'd received a bit more drop-off instructions prior to arrival. The Wheeler mansion is gated and we were not aware at first that it was okay to open the gate and go right up to the house.
Excellent. Super friendly staff too! Would recommend to anyone!
Service was great, I needed this service to go to the fashion district all day, this was very convenient
Easy and trustworthy
So easy. And staff so nice
Worked well. Easy pick up (but closes at 5 not 7). Drop off was a little confusing, owner thought I was dropping off to be washed, but once he worked out I was just leaving for the day, was fine.
Super easy, fast, and friendly. This place is about 100 steps from the famous Fisherman's Wharf sign near Pier 43.
At first I thought I'd walked into the wrong place! However, the people here knew what they were doing, were incredibly kind, and very helpful. I'd use them again and recommend them to others.
The employees were super nice and the cannoli I tried was delicious!
Super easy and fast. App should have the ability to track or update once the clerk checks in items. Otherwise super fast and simple. Everyone knew what to expect.
Very easy and quick. There was a bit of road construction that closed the street, but it wasn't a long walk from the nearest intersection.
Very nice convenient location, good people working there.
Employee at sweet pea was fantastic and helpful. Quick and kind service!!
Everything worked out perfect!
Easy check in everything was safe so glad this service is available
Marissa (I believe it was) took great care of us. Thanks!
So close to golden gate park! Friendly folks at Cary Lane. Thank you.
Always amazing service!
Good site, close to Harvard square.
Very friendly and it worked very well.
Very helpful and friendly. Definitely recommend!!
Great location, friendly service. Made our last day in the French Quarter convenient by being able to check in our bags at this spot!
Great experience! Easy to use service. Very conveniently located shop.
I wish there had been some sort of warning about the very serious homelessness problem in this area, and how unsafe the neighbourhood is. The employees at Downtown Grocery were very friendly and helpful, and invited me to stay inside the store as I called my Uber to make me more comfortable. I really appreciate their concern for my wellbeing. Checking my bags in and picking them up was straight forward and easy. However the employee who put the tag on my suitcase put it through both zippers, and I could not open it. Any tools I had to cut the tie were locked inside off this suitcase. I appreciate that my bag was secure, but it caused a big problem for me when I realised I couldn't get in to it. Perhaps the employee could offer to remove the tag upon pickup.
Simple, quick and does exactly as described. Perfect.
Good place to leave luggage and at a great price. The site is relatively close to Los Angeles airport (LAX) and well connected to it. The attention of the staff was very kind at all times.