What our customers say
Staff are good. They lock the suitcases or luggage with a metal zip wire padlock. Flexible too. Stored It for 5 days np issues.
Our customers say it best
Millions of bags stored. 1M+ customers all over the world.
The security of the bags isn’t great as they’re just in the reception
It was great to use the shower after storing the luggage there (additional cost).
Checking in and out our luggage was easy and Chaos Hotel was located in a very convenient location in Bukit Bintang.
Climbing stairs isn't great with suitcases otherwise everything is perfect
Please update the location on Google maps and also place a board somewhere on street. It took forever to find the location as the maps location was wrong
From booking online to leaving our bags and picking them up later, everything was so easy to organise. I was a bit scared when I arrived on the premise and saw the staircase, as I have 3 heavy luggages. But it was great that there was a sign that advised we could ask the staff to assist; and they handled my luggages with care. I’m also impressed that the hotel is locked and you need to ring the doorbell for a staff to let you in; giving security to the place that they know who is coming into the premise. Both times that I went to the hotel and rang the doorbell, a staff responded quickly and check your booking reference before allowing you to enter the storage.
