What our customers say
![](https://images.prismic.io/bounce/e55dd9d3-d13d-43bb-a665-64df0dcb1249_yunus-gogce-hG5HaWZVN18-unsplash.jpg?auto=compress%2Cformat&fit=crop&w=1280)
The guy running the nightdesk was brilliant and could not have been more helpful.
Our customers say it best
Millions of bags stored. 1M+ customers all over the world.
This location was great! Right next to the HBF station and felt very safe. The hotel staff had to buzz you into the door and put my luggage in a safe location. It was also open late which was nice. Staff moved very quickly and efficiently.
I was surprised and disappointed that there wasn't a free luggage room in the hotel. But it was rather easy to use bounce. It wasn't limited in time regardless of what was written on the website which was great. The staff was friendly. The room is super secured.
Great place, very friendly staff and helped when I needed it
Very nice place to leave your luggage, just in the middle of everything, close to train station and cathedral.
Was easy check in and collection. My things were safe for over a day.
Easy to find. Next to Köln train station.